We may collect personal information from Users in a variety of ways, including, but not limited to, when Users fill out a form, we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information.
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How we use collected information
Azuma Foods may use Users personal information through the Contact Us form for the following purposes:
• To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
We may use feedback you provide to improve our products and services.
• We collect only the personal information that we need for the purposes of providing services to you. We inform you, before or at the time of collecting personal information, of the purposes for which we are collecting the information.
• We collect your personal information directly from you or from agencies or individuals that have been authorized by you to provide us with your personal information.
Sharing your personal information
We do not sell, trade, or rent Users personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We disclose your information to third parties only with your express consent and only for purposes that have been fully discussed with, and understood by, you. We may disclose your personal information without consent when required by law.
You may withdraw consent to the use and disclosure of personal information at any time. We will respect your decision, but we may not be able to provide you with certain services if we do not have the necessary personal information.
In some cases, your consent will be requested in writing; at other times, you may indicate your consent to us verbally or by some action on your part. When your consent is required, we will provide you with information about the purposes for which the information is being collected and used, and circumstances in which it will be disclosed.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Azuma Foods (Canada) Co Ltd.
Attn: Privacy Officer (Planning & Corporate Affairs Department)
11451 Twigg Place
Richmond, British Columbia V6V 2Y2
Azuma Foods will consider all complaints, and will respond in a timely manner. If the complaint is well-founded, Azuma Foods will take suitable measures to address the complaint.
This document was last updated on March 31st, 2022